Free worldwide shipping · 10% off your first order with code WELCOME10
Nordly.

Return & refund policy

30-day returns

You have 30 days from the day your order arrives to request a return — no questions asked. Items should be unused and in their original packaging.

How to start a return

Email support@[yourdomain].com with your order number and we'll send you return instructions within 24 hours.

Refunds

Once we receive your return, your refund is issued to your original payment method within 5 business days. You'll get an email confirmation when it's processed.

Damaged or wrong items

If your item arrives damaged or we sent the wrong thing, send us a photo and we'll ship a replacement or refund you in full — no return needed.